Commentary on The Consumer Protection Act, 2019

Commentary on the Consumer Protection Act, 2019 is a concise, operational guide that decodes India’s modern consumer-protection framework for practitioners, regulators and corporate counsel. Each provision is reproduced with clear exposition of legislative intent, cross-references to rules and concise headnotes of leading decisions. The book examines the expanded definitions (including e-commerce entities), the CCPA’s investigative and enforcement powers (recalls, penalties, product liability), remedies before consumer commissions and appellate routes. Dedicated chapters explain procedural practice before District/State/National Commissions, mediation and settlement, interim relief and compounding/penal consequences. Practical annexures include: model consumer complaints (traditional and e-commerce), show-cause & reply templates for businesses, product-liability claim checklists, guidance for compliance audits and a quick reference of limitation periods and pecuniary jurisdictions. Comparative notes on e-commerce rules, endorsement liability for influencers/advertisers and emerging enforcement trends equip lawyers and compliance officers to manage risks proactively. Designed for courtroom, regulator and boardroom use, this commentary turns statute and case-law into immediate, repeatable legal and compliance workflows.